High level security

We take the security, privacy and protection of data extremely seriously. When our users use the Genovo application, they provide our systems with information about their clients which needs to stay private and confidential.

ISO 27001

We are an ISO 27001 accredited company. ISO 27001 is the most recognised international standard for managing the risks to the security of information a company holds. It is based on implementing security controls to mitigate these risks and sets out the requirements for the company’s Information Security Management System (ISMS), which is in turn used to implement the benefits of this standard.

The standard adopts a process-based approach to establishing, implementing, operating, monitoring, maintaining, and improving information security. It also ensures an adherence to a comprehensive set of standards governing data security and confidentiality, legal compliance, and operational reliability.

In a nutshell, it is the single best way we can demonstrate our ongoing dedication to the highest standards of security when it comes to protecting our clients’ data.

You will find further information about the steps we have taken to protect the data that our customers store within the Genovo application in our Company Profile Due Diligence document and Security Pack, both of which are available on request.

Find out more about our ISO 27001 journey >

“A+” Rated Encryption by Industry Specialist

The Genovo application traffic runs entirely over 256-bit encrypted SSL (https) connection. Our SSL encryption is rated as “A+” quality by Qualys SSL labs.

Click here to see the current rating.

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Fully Encrypted Database

We use TDE technology to encrypt our database “at rest”, and specific personal information is further encrypted using industry leading AES 256 ciphers. As the fields inside the database are also encrypted, the data cannot be viewed outside of the application – resulting in an extra layer of protection for our customers’ data.

International Data Transfer

Any data entered into the Genovo application is stored and processed using Microsoft’s secure Azure Cloud service within the EU (Dublin).

General Data Protection Regulation (GDPR)

On 25 May 2018, the most significant piece of European data protection legislation in 20 years came into force when the European Union’s (EU) General Data Protection Regulation (GDPR) replaced the 1998 Data Protection Act (DPA).

Our Data Protection Policy contains further information about our commitment to protecting personal data in accordance with the UK GDPR requirements. This is available on request.

Find out more >