High level security

We take the security, privacy and protection of data very seriously. When you use the Genovo application you provide our systems with information about your clients which needs to stay private and confidential.

ISO27001 certified

We are ISO 27001 (the international standard for IT systems) certified. ISO 27001 is one of the most widely recognised and internationally accepted information security standards. It’s one of the few standards that uses a top-down, risk-based approach to evaluation that identifies requirements and specifications for a comprehensive Information Security Management System (ISMS), defining how an organisation should manage and treat information more securely, including applicable security controls.

Learn more about our ISO 27001 journey >

“A” Rated encryption by industry specialist

The Genovo application traffic runs entirely over 256-bit encrypted SSL (https) connection. Our SSL encryption is rated as “A” quality by Qualys SSL labs.

Click here to see the current rating >

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Fully encrypted database

We use TDE technology to encrypt our database “at rest”, and specific personal information is further encrypted using industry leading AES 256 ciphers.

International data transfer

Any data entered into the Genovo application is stored and processed using Microsoft’s secure Azure Cloud service within the EU (Dublin).

General Data Protection Regulation (GDPR)

On 25 May 2018, the most significant piece of European data protection legislation in 20 years came into force when the European Union’s (EU) General Data Protection Regulation (GDPR) replaced the 1998 Data Protection Act (DPA).

Find out more >

Two-factor authentication

Genovo supports two-factor authentication (2FA) via an authenticator app or via email. It is also possible to mandate 2FA for all accounts users.

You will find further information about the steps we have taken to protect the data that our customers store within the Genovo application in our Data Security Policy, which is available on request.