High level security

We take the security, privacy and protection of data very seriously. When you use the Genovo application you provide our systems with information about your clients which needs to stay private and confidential.

“A” Rated encryption by industry specialist

The Genovo application traffic runs entirely over 256-bit encrypted SSL (https) connection. Our SSL encryption is rated as “A” quality by Qualys SSL labs.

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Fully encrypted database

We use TDE technology to encrypt our database “at rest”, and specific personal information is further encrypted using industry leading AES 256 ciphers.

International data transfer

Any data entered into the Genovo application is stored and processed using Microsoft’s secure Azure Cloud service within the EU (Dublin).

General Data Protection Regulation (GDPR)

On 25 May 2018, the most significant piece of European data protection legislation in 20 years came into force when the European Union’s (EU) General Data Protection Regulation (GDPR) replaced the 1998 Data Protection Act (DPA).

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Two-factor authentication

Genovo supports two-factor authentication (2FA) via an authenticator app or via email. It is also possible to mandate 2FA for all accounts users.

You will find further information about the steps we have taken to protect the data that our customers store within the Genovo application in our Data Security Policy, which is available on request.