I can personally say from my own experiences by case 3 or 4 it suddenly clicked into place, and I am getting the big pension transfer, isa transfer fund switch cases done in an hour or so now which before were taking ages.

We have now started to add new stuff into Genovo following case feedback to make the process of creating reports even quicker.”

Jack Shipley
Lead Paraplanner

I recently started using Genovo to write my reports and asked my clients for their honest feedback; I don’t think I’ve ever had such high praise for a Suitability Report in the 20+ years I’ve been doing this job! In short – they were very impressed, as was my compliance consultant!”

Rebecca Byrne B.A.(Hons); DipPFS; CertCII(MP)
Independent Financial Planner

I absolutely love Genovo.”

Maddy Gooding
Freelance Paraplanner

We have found Genovo very easy to adapt to. We had a new person start in our admin team and he has been able to write simple reports for us almost immediately. It took a few weeks of getting our own things into the system but we are now in a position that we can write most types of letter, even DB transfer letters can be done quickly and compliantly. We had some help from Kate when we got stuck but she had us sorted in no time. We were a bit sceptical at first but now I see this as a piece of software that is helping us not only get a standard process in place but is ultimately a time-saver in writing reports. The cost is easily paid for in speeding up your processes.”

David Jones
Director
Bankhall Member

The team at Genovo are extremely helpful and supportive in getting you started on constructing and customising your reports. Genovo has dramatically cut down the time we spend on suitability letters. It also provides us with a consistent approach to suitability report writing across our business, cutting down on errors. Genovo are also very open to suggestions on how to change things and are continually trying to improve their own content to make our life easier. The end result is compliant and looks both extremely professional and client friendly.”

Jill Thomas
Senior Paraplanner
Tenet Member

I am delighted that we’ve switched to Genovo. We were previously writing reports ourselves based on a template. Having received some criticism from our compliance consultants on length and repetition I decided it was time to look at the available options. We have been using Genovo for a few months now and we wouldn’t go back to writing from our own templates. Being able to personalise the system to our own fonts, styles and colours ensures that the output matches all of our other documentation. A decision well made!”

Iain Mackie
Managing Director

Having made the switch to Genovo, the difference is nothing short of a revelation and wish we had made the change years ago. Compared with the two rival systems we had been using over recent years, neither of these were very intuitive to use, nor were our advisers very keen on the output, content, or length of the reports. One of them was also almost impossible to edit once in Word. In comparison to these, Genovo is clear, straightforward and quick to learn, with an infinite ability to customise not only how your reports look in terms of colours, fonts and headings etc, but importantly adding and changing standard wordings is equally simple. With a little bit of time spent setting up our preferred options and wordings, we are now very nearly in a position that once downloaded to Word our reports are almost complete. This is not something either of the previous systems could manage as the Word documents became just another starting point. Support has also been excellent and further sets them apart from the competition.”

Andrew FitzMaurice
Paraplanner
Paradigm Partners founding IFA firm

A few months after becoming directly authorised from a network and a merger of two firms, we quickly realised that suitability report writing was inconsistent and varied with each adviser. It was a mixture of copy and paste templates from the network days which were slow to create and often had pasting errors. After trialling a few suitability report writers, we didn’t think we were going to find a solution that would cater for the tech savvy and the tech illiterate. The later giving us the most concern. We then gave Genovo a go and asked each adviser to do report on it. They all came back and said how easy it was to use and how much time they saved. They needed very little training as it was so intuitive to use. The reports were easily configured for our branding and are visually impressive and consistent. Genovo not only achieved all our objectives for a suitability writer. It exceeded them.”

David Drane
Director
Bankhall Member

We adopted Genovo in December 2015 and it has made a big difference to our client reports. Reports are clear, professional, consistent and compliant. Genovo has significantly reduced the time it takes to produce a client report. The Genovo support team are very efficient and extremely helpful on an ongoing basis”

Susan McWilliam
Paraplanner
Simply Biz Member

As a long term member of Paradigm we wanted access to a report writing tool that could be used by both paraplanners and advisers. We have found the system provided by Paradigm to be very time intensive and increasingly inflexible with very heavy editing necessary. Genovo has greatly streamlined our report writing. Genovo have been very helpful, offering assistance at every turn whether requested or not. The support offered during our trial and also from an ongoing service perspective has been first class. I would recommend that others look at Genovo as you will save your advisers and paraplanners a lot of time and the end output is far more client pleasing.”

John Davies
Managing Director
Paradigm Member

We approached Genovo as we were looking for a report writing tool that could be used by both paraplanners and advisers. After looking at a sample of solutions, we engaged with Genovo because it provided the efficiency and functionality we were looking for. Genovo have been extremely helpful, not only during our implementation phase but also with ongoing support and development.”

Daniel Lock
Senior Paraplanner

We are constantly looking to improve the service we deliver for clients while delivering uniformity across our growing Financial Advice business. Genovo gives us the ability to deliver professional and uniform suitability reports that are too complex for our own automation. We are able to deliver high quality reports while minimising the time it takes to complete them. The support has been great, and the support team have always been there to support us as we start to use the system more and need to train our staff.”

James Richardson
Head of Client Proposition

I have been using Genovo for DB transfer suitability reports for nearly two years and have found it extremely helpful to the business. It’s easy to use and customise and it produces reports that I can rely on to be compliant. The support team are very efficient and knowledgeable – calls are always answered promptly and it’s rare that an issue cannot be resolved there and then.”

Tony Hopwood
Senior Pensions Administrator
Simply Biz member

I signed up to Genovo a couple of years ago and have found it to be extremely easy to use! You can produce highly professional suitability reports specifically tailored to a client’s circumstances remarkably quickly. The system is extremely intuitive. I would recommend this software to any IFA/Financial Planner looking to simplify the process of producing highly professional and compliant suitability reports.”

Philip Edward
Director
True Potential member

We started using Genovo nearly 2 years ago. I can say without doubt that the system has significantly improved our reports in terms of readability. It has also saved us a huge amount of time. One of the best things about the system is our ability to adapt and amend the reports to our own style. We use Genovo in different ways – from constructing full reports to creating an outline on which we can build. The support offered by Ed, Kate and the team there has been fantastic. They are always improving the system and reports, and are great at keeping the content of the reports up to date and compliant.”

Matthew Jordan
Head of paraplanning

“We have been using Genovo for a few months and I am confident it is saving us more time with each report. The layout, user friendly format, ability to customise to your own requirements and up-to-date regulatory changes coupled with the A* customer service makes Genovo an overall great product.”

Tim Mogford
Paraplanner

Genovo is a great help. It is easy to work and set up, and most importantly gives the client an easy-on-the-eye and easy to understand report. As we get more used to the system, it will save us time and gives us a great repeatable process. I would recommend this system.”

Louise Jones
Chartered Financial Planner & Director
Bankhall Member

Genovo has significantly reduced the length of time it takes to produce our suitability reports. It was easy to brand in our company colours and we were producing reports pretty much ‘out of the box’ on day one. The output is logical and client friendly and the only additional work we feel we now need to do is alter some of the paragraphs to reflect the tone that we want to use in our client communications. The complete flexibility of the system means that we can do this and have the best of both worlds, i.e. a compliant report with all risk warnings / technical info etc but sounding like it has been written by ourselves rather than by a piece of software.”

Tim Walsham
Chartered Financial Planner

Having used Genovo for just over 6 months my team have been very impressed by the outputs and how easy it is to use. All reports are outputted in the same consistent format – fonts, paragraph headings etc. Before using Genovo, reports sent out from our advisers were all different so Genovo has contributed to the brand image of our firm. The report writing tool itself is excellent, prompting the report writer to consider and document the disadvantages as well as the advantages of any recommendation. Cost comparisons are easily summarised in a table format, and the report itself is split into several sections for ease of reading. As a SimplyBiz member, I have checked the report against the SimplyBiz compliance standards and Genovo provides a compliant report output. The team at Genovo are also very helpful in personalising content and adding further compliance text in order to fulfil Compliance standards. In summary, I would recommend Genovo to anyone looking for a FCA compliant report in the most simplest way possible.”

Jeremy Phelps
Chartered Financial Planner
Simply Biz Member

I have been using Genovo for two years and have found it extremely useful. It is very much part of the everyday software I use for my business. I have used various other suitability report writing software and Genovo is by far the easiest to use and the most intuitive. The support is excellent and their knowledge of FCA requirements is very good.”

Andrew Sotiriou
Director
Simply Biz Member

I have found the Genovo system to be invaluable in being able to construct a thorough and very professional looking report. The system is easy to navigate through and ensures that all the key compliance points are covered but with lots of scope to personalise the content to each client. The support is also first class and whenever I have had a query, Ed has always been excellent in helping me.”

Peter McNulty
Chartered Financial Planner
True Potential Member

Having used a number of compliance provider report writing templates, we took the decision to use an external company that best fits with our business. In addition to providing us with this, the support team at Genovo provide efficient support and guidance having taking time to listen to our needs. As these needs evolve I am sure Genovo will be there with us.”

Jim McIntosh
Director & Chartered Financial Planner