Cookie Policy

Our policy on cookies is quite clear – They are delicious and we like to consume them whenever possible!

However, putting our love of biscuit-based snacks to one side for a moment…

Creanova Limited (“us”, “we”, or “our”) use cookies on https://www.genovo.co.uk (the “Site”) and the report writing app (the “App”). By using the Site or the App, you consent to the use of cookies. Our Cookie Policy explains what cookies are, how we use cookies, how third parties we may partner with may use cookies on the Site or App, your choices regarding cookies and further information about cookies.

What are cookies?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the Site.

Cookies can be “persistent” or “session” cookies. We only use session cookies on the App. We use persistent and session cookies on the Site.

A persistent cookie is stored on a user’s device in between browser sessions which allows the preferences or actions of a user across the Site (or in some cases across different websites) to be remembered. Persistent cookies may be used for a variety of purposes including remembering preferences and choices when using the Site.

A session cookie allows the Site to link your actions during a browser session. Turning off cookies will impair the function of the App. Session cookies are used for a variety of purposes such as remembering what you have put in your shopping basket as you browse the Site. We use session cookies to enable certain features of the Site, to better understand how you interact with the Site and to monitor aggregate usage by users and web traffic routing on the Site. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Site and then close your browser.

Which cookies we use and why

The table below explains the types of cookies we use and why we use each of them.

Cookie NameSet ByExpiryPurpose
__Secure-3PSIDCC.google.com2 yearsTargeting purposes to build a profile of the website visitor's interests in order to show relevant & personalised Google advertising
SIDCC.google.com2 yearsSecurity cookie to protect a user’s data from unauthorized access
__Secure-3PSID.google.com2 yearsFor targeting purposes to build a profile of the website visitor's interests in order to show relevant & personalised Google advertising
SID.google.com2 yearsThese are essential site cookies, used by the google reCAPTCHA. These cookies use an unique identifier for tracking purposes
SAPISID.google.com2 yearsThese are essential site cookies, used by the google reCAPTCHA. These cookies use an unique identifier for tracking purposes
APISID.google.com2 yearsThese are essential site cookies, used by the google reCAPTCHA. These cookies use an unique identifier for tracking purposes
SSID.google.com2 yearsThese are essential site cookies, used by the google reCAPTCHA. These cookies use an unique identifier for tracking purposes
__Secure-3PAPISID.google.com2 yearsFor targeting purposes to build a profile of the website visitor's interests in order to show relevant & personalised Google advertising
HSID.google.com2 yearsThese are essential site cookies, used by the google reCAPTCHA. These cookies use an unique identifier for tracking purposes
__cf_logged_in.cloudflare.com1 monthPart of our security firewall
_biz_nA.cloudflare.com1 yearUsed to remember users' settings as well as for authentication and analytics
_biz_pendingA.cloudflare.com1 yearUsed to remember users' settings as well as for authentication and analytics
_biz_uid.cloudflare.com1 yearUsed to remember users' settings as well as for authentication and analytics
cfmrk_cic.cloudflare.com1 monthUsed to route user traffic and works towards preventing a DDOS attack
cfmrk_userLangRedirect.cloudflare.com4 monthsDetermines your preferred language for viewing the Website
__stripe_mid.fontawesome.com8 monthsUsed to track use of the fontawesome CDN
DVwww.google.com6 hoursUsed to collect information about how visitors use our site which we use to compile reports to help us make improvements
sparrow_id.cloudflare.comSessionThey are used to identify individual clients behind a shared IP address and apply security settings on a per-client basis
wordpress_test_cookiewww.genovo.co.ukSessionChecks if the cookies are enabled on the browser to provide appropriate user experience to the users
gates_cohorts.cloudflare.comSessionPart of our security firewall
_BEAMER_USER_ID_.genovo.co.uk2 yearsIdentifies a user for notifications
SEARCH_SAMESITE.google.com182 daysThis cookie is used to prevent the browser from sending this cookie along with cross-site requests
CONSENT.google.com2 yearsChecks consent to track a user
wordpress_sec_XXXXXXXXXXXwww.genovo.co.ukSessionUsed to provide protection against hackers, store account details
NID.google.com2 yearsUsed by Google to remember your preferences
1P_JAR.google.com1 monthSets a unique ID to remember your preferences and other information such as website statistics and track conversion rates
_ga.cloudflare.com2 yearsUsed to calculate visitor, session and campaign data for the sites analytics reports
__mauuid.genovo.co.uk10 yearsUsed for distinguishing users
wp-settings-time-7www.genovo.co.uk1 yearUsed to customize the main site interface
displayCookieConsentwww.genovo.co.uk3 monthsTechnical cookie for accepting other cookies
wp-settings-7www.genovo.co.uk1 yearUsed to customize the main site interface
OTZwww.google.com1 monthProvides an aggregate analysis of Website visitors
wordpress_logged_in_XXXXXXXXXXXwww.genovo.co.ukSessionUsed to determine if a user logged into the website
__cfduid.genovo.co.uk1 yearHelps Cloudflare detect malicious visitors
_BEAMER_FIRST_VISIT_XXXXXX.www.genovo.co.uk103 daysIdentifies a user for notifications
__mauuid.www.genovo.co.uk20 yearsUsed for distinguishing users

Your choices regarding cookies

You can set up your browser options to stop your computer accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use the whole of the Site or the App, or all functionality of the services.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. The following links explain how you can control cookies via your browser – remember that if you turn off cookies in your browser then these settings apply to all websites not just this one.

BrowserLink
Internet Explorerhttp://support.microsoft.com/kb/278835
Edgehttps://answers.microsoft.com/en-us/windows/forum/apps_windows_10-msedge/edge-how-do-i-enable-cookies/275b58e3-d741-4b21-8042-3059b1902d0e?auth=1
Chromehttp://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647
Safarihttp://docs.info.apple.com/article.html?path=Safari/5.0/en/9277.html
Firefoxhttp://support.mozilla.org/en-US/kb/Enabling%20and%20disabling%20cookies
Blackberrieshttp://docs.blackberry.com/en/smartphone_users/deliverables/32004/Turn_off_cookies_in_the_browser_60_1072866_11.jsp
Androidhttp://support.google.com/mobile/bin/answer.py?hl=en&answer=169022
Operahttp://www.opera.com/browser/tutorials/security/privacy/
iOShttps://support.apple.com/en-gb/HT201265

Changes to our Cookie Policy

Any changes we may make to our Cookie Policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Cookie Policy. This Cookie Policy was last updated on 1st of January 2021 and replaces any other Cookie Policy previously applicable from this date.

Contact us

By post: Creanova Limited of Suite 8, Sabrina House, Sabrina Court, Longden, Coleham, Shrewsbury, Shropshire, SY3 7BF, England.

By email: hello@genovo.co.uk