Genovo Suitability Report New Features & Updates January 2022

Ed Evans

Happy New Year everyone! We’ve got another bumper packed release for you this month to help kick-start the new year. So what can you expect to find the next time you log in to Genovo?

Add client objectives as free flow text

We’re aware that some users would prefer to add the client’s objectives into their suitability reports as one block of text – whether this be via free flow type or ‘copy and paste’ from another advice document. As such, we’ve added some new functionality to the Client Objectives step of the Introduction section that means you can now add your client objectives as:

• Bulleted advice options with the free flow Know Your Client Information coming out underneath each option;
• A block of free flow text; or
• A combination of the two.

To add the client objectives as free flow text, simply click the new add objectives as freetext button to the right of the add advice option button, and you’ll be directed to a new page where you’ll be prompted to add the client’s objectives in one text box field.

If you choose to add your client objectives using a combination of the selectable advice options and the new free flow text functionality, any content you add as free flow text will come out underneath the bulleted advice options in your report.

User feedback required

We also believe this new functionality could provide opportunity to enhance our integrations. We’d be keen to hear from any of our intelliflo office, Xplan and Curo users as to how and where you record details of the client’s objectives in the back-office system’s fact find so we can then investigate whether these data points are made available via their respective APIs. So please do contact us with your thoughts and ideas.

Free text box added to Plan Summary step

A free flow text box has been added to the bottom of the Plan Summary step of all review and recommendation sections to allow you to add any further information that you wish to record about the plan(s) included in that section that isn’t covered by the fields included as standard within that step, or the other steps that follow in that section.

New ‘Plan Name’ field

Following user feedback, we’ve added a new optional field ‘Plan Name’ to the Plan Summary step of the Review of Your Existing Investments and New Investment Recommendation sections.

We think this new field will be particularly useful if you’re reviewing / recommending multiple VCT, EIS or similar investments with the same provider; and you wish to distinguish between a number of different offerings. In terms of the report output, anything you do enter in the Plan Name field will be appended to the generic product name in the existing ‘Investment’ field.

Review of Cash Flow Plan section

This is another one that’s come about as a direct result of user feedback. We’ve added the existing Review of Cash Flow Plan static template section to the Available Sections drop down of the Continued Suitability Report.

Changes to risk profiling tool field

We’ve made a slight change to to the text that comes out in the {IS_RiskToolText} tag so moving forward you will only need to enter the name of the attitude to risk profiling tool (e.g. Finametrica rather than Finametrica Risk Profiler) in the corresponding text box of the Attitude to Risk step.

New account admin / manage users functionality

Two new bits of functionality have been added to Account Admin > Manage Users which will allow Account Owners and Account Admins to manage their user’s login more effectively.

Unapprove user – If you do not want a particular user to be able to access their Genovo account for any reason (e.g. they’ve left the company), you can now do this with the click of a button by simply setting their account to ‘not approved’ and clicking save.

Send password reset email – A user can request a reset of their password via the login page and a ‘reset your password’ email will be automatically sent to them. However, you can now do this for them by clicking the send password reset email button at the bottom of the new Manage User Login panel on the Edit Writer User page.

Summary of all updates and enhancements

Here’s a summary of all the new updates and features you’ll discover the next time you log in to Genovo.

App

Module	Feature	Update / Enhancement
Account Admin	Manage Users	It is now possible for account admins to: - Reset a user's password for them. - Deactivate a user's login.
Account Admin	Manage Users	The feature that was previously called 'share clients / reports' has been renamed 'view all users' clients / reports' to more accurately reflect its function.
Report Theme	Justified table text	We've added some extra padding so the text doesn't nestle right up to the right hand border.
Report Builder	Recommended Investment Strategy Section	For Suitability Reports, the name of this section will now show as 'Recommended Investment Strategy / Client Risk Profile' to more accurately reflect the steps contained within it.
intelliflo Office Integration	Current Investment Strategy	We've fixed a bug which had stopped the 'Sector' field mapping to Genovo.
Continued Suitability Report	Review of Cash Flow Plan *Static Template Section*	This section is now available in the Available Sections drop down for inclusion in Continued Suitability Reports.
Genovo HTML Editor Snippet Editor	Paste as Plain Text	You can now use the keyboard shortcut Ctrl+Shift+v to add content via Paste as Plain Text.

Section Wizards

Section(s)	Step(s)	Update / Enhancement
Introduction	Client Objectives	It is now possible to add the client's objectives as one block of free text.
Pension Review	Recommended Withdrawal	A text box has been added at the bottom of the page.
Retirement Income Review	Plan Summary	The following new fields have been added: - Comparable Annual Annuity Income £ - Age Fund Exhausted
Retirement Income Review	Recommended Withdrawal	The following new fields have been added: - Comparable Annual Annuity Income £ - Critical Yield A % - Recommended Investment Strategy 5 Year Annualised Return % - Age Fund Exhausted This table will also now be rendered vertically in the report.
Investment Review New Investment Recommendation	Plan Summary	The following new field has been added: - Plan Name
All review and recommendation sections	Plan Summary	A free text box has been added at the bottom of the page.
Drawing Benefits from Your Pension Fund	Income Sustainability	The following new field has been added: - Age Fund Exhausted The Income Sustainability table will also now be rendered vertically in the report.
New Protection Recommendation	Plan Summary	The following new product type has been added: - Mortgage Protection

Report Content Manager

Report Type(s)	Section(s)	Snippet Name	Update / Enhancement
Review Report 2.0 Continued Suitability Fund Switch Top up / Bed & ISA	Introduction	Review Risk Profile - Tool Used	The wording has been slightly changed to reflect the fact that only the name of the risk profiling tool will now be entered into the field.
Suitability Report Review Report 2.0	Review of Your Existing Pension Plans	Recommended Withdrawal	The wording has been slightly changed.
All	Review of Your Existing Pension Plans	Plan Summary	We've fixed a formatting issue with this table that meant it didn't render correctly horizontally when it contained less than 7 fields.

Please remember the changes we make to the report template will only take effect in your reports automatically if the Genovo version of the snippet is selected as active in your Report Content Manager (it is by default).  For more information about the Report Content Manager and updating of snippets check out this video tutorial.

Let us know what you think

If you’ve got any suggestions – no matter how big or small – as to how we can improve Genovo, or there’s a new feature you’d like to see added, we’d love to hear from you. Send us a message with your thoughts and we promise we’ll get back to you.

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